Avaya License IPO R9 CUSTMR SVC AGT 20 ADI LIC (275627) لایسنس آوایا

Customer Service Agent

This User Profile is targeted at employees who are responsible for fielding customer service calls. This agent license enables a user to use IP Office Customer Call Reporter. It provides them with a web browser interface to view key statistics in real-time and also allows supervisor to track their performance with IP Office Customer Call Reporter. Up to 150 agents can be licensed on IP Office Customer Call Reporter. CCR agent/supervisor licensing requires Advanced Edition. The Advanced Edition license provides one Supervisor license.

Customer Service Agent License - 20 Users: IPO R9 CUSTMR SVC AGT 20 ADI LIC (275627)