Avaya License IPO R9 CUSTMR SVC AGT 5 ADI LIC (275626) لایسنس آوایا

Customer Service Agent

This User Profile is targeted at employees who are responsible for fielding customer service calls. This agent license enables a user to use IP Office Customer Call Reporter. It provides them with a web browser interface to view key statistics in real-time and also allows supervisor to track their performance with IP Office Customer Call Reporter. Up to 150 agents can be licensed on IP Office Customer Call Reporter. CCR agent/supervisor licensing requires Advanced Edition. The Advanced Edition license provides one Supervisor license.

Customer Service Agent License - 5 Users: IPO R9 CUSTMR SVC AGT 5 ADI LIC (275626)